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Privacy Policy for Financial Health FCU

Protecting your private information is our priority. This Statement of Privacy applies to the and Financial Health Federal Credit Union and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Financial Health Federal Credit Union include and FHFCU. The FHFCU website is a news and information site. By using the FHFCU website, you consent to the data practices described in this statement. 
Collection of your Personal Information 
FHFCU may collect personally identifiable information, such as your name. If you purchase FHFCU's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. FHFCU may also collect anonymous demographic information, which is not unique to you, such as your age and household income. We may gather additional personal or non-personal information in the future. 
Information about your computer hardware and software may be automatically collected by FHFCU. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FHFCU website. 
FHFCU encourages you to review the privacy statements of websites you choose to link to from FHFCU so that you can understand how those websites collect, use and share your information. FHFCU is not responsible for the privacy statements or other content on websites outside of the FHFCU website. 
Use of your Personal Information 
FHFCU collects and uses your personal information to operate its website(s) and deliver the services you have requested. 
FHFCU may also use your personally identifiable information to inform you of other products or services available from FHFCU and its affiliates. FHFCU may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 
FHFCU does not sell its customer lists to third parties.  We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique share account information (account number(s), balance(s), etc.) is not 
transferred to the third party. FHFCU may share data with trusted partners to help perform
statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FHFCU, and they are required to maintain the confidentiality of your information. 
FHFCU may keep track of the websites and pages our users visit within FHFCU, in order to determine what FHFCU services are the most popular. This data is used to deliver customized content and advertising within FHFCU to customers whose behavior indicates that they are interested in a particular subject area. 
FHFCU will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FHFCU or the site; (b) protect and defend the rights or property of FHFCU; and, (c) act under exigent circumstances to protect the personal safety of users of FHFCU, or the public. 
Use of Cookies 
The FHFCU website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize FHFCU pages, or register with FHFCU site or services, a cookie helps FHFCU to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FHFCU website, the information you previously provided can be retrieved, so you can easily use the FHFCU features that you customized. 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FHFCU services or websites you visit. 
Security of your Personal Information 
FHFCU secures your personal information from unauthorized access, use or disclosure. 

Children Under Thirteen 
FHFCU does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Opt-Out & Unsubscribe 

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from FHFCU by contacting us here: 

Web page:


Phone: 317-559-7272


Changes to this Statement 

FHFCU will occasionally update this Statement of Privacy to reflect company and customer feedback. FHFCU encourages you to periodically review this Statement to be informed of how FHFCU is protecting your information. 

Contact Information 

FHFCU welcomes your questions or comments regarding this Statement of Privacy. If you believe that FHFCU has not adhered to this Statement, please contact FHFCU at: 

Financial Health Federal Credit Union 
1515 N. Senate Ave. 
Indianapolis, Indiana 46202

Email Address: 

Telephone number: 317-559-7272 

Effective October 2018